Fundamentals of QA in Integrated Systems

Description

Goal: Provide learners with a solid yet deep understanding of what integrated systems are and how QA processes are built within them.

Detailed Content:

1. What integrated systems are: examples (ERP, CRM, complex SaaS solutions)

2. Differences between integrated and standalone architectures

3. Why integration projects require a dedicated testing strategy

4. The QA role: not just “finding bugs” but managing quality

5. Common challenges: module incompatibility, unstable data exchange, API bottlenecks

6. Key quality metrics: Defect Density, Mean Time to Detect (MTTD), Mean Time to Repair (MTTR)

7. Case study: integration project failure due to insufficient QA

8. Checklist for starting work in an integration project

Delivery Format:

• PDF guide (20–25 pages) with architectural illustrations

• Video lesson (15 minutes) with a real case breakdown

• Glossary of QA terms for integrated systems

• Bonus material: mind map with core concepts